We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. We are aware that some users may not be able to receive email from Gmail accounts. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Close and reopen Chrome and navigate to Outlook’s website to see if preventing your ad blocker has fixed the loading problem.
Our 9 working solutions will help you fix the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step.
How to Repair Outlook 2019-2016Select 'Start' menu and go to 'Control Panel'Click on 'Programs' and then select 'Programs & Features'Find and select 'Microsoft Office 2016' from the enlisted programs.Click on 'Change' option.Next, click on 'Quick Repair' or 'Online Repair' and follow instructions.Jan 13, 2025
Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case.
If that doesn't work, you can try repairing it. When you're done, you might need to restart your computer. Now you’ll have a fresh profile that should work properly Fix Outlook troubleshooting hub if the old one was the problem.
When you open your Outlook calendar, you might discover that a scheduled meeting has vanished from its designated time slot. Our blog is created by a team of IT experts specializing in Support,
Fix Outlook troubleshooting hub Security, and Solutions. We share insights, tips, and best practices to help you navigate the tech landscape and protect your digital assets.
Download the latest updates by visiting your antivirus software vendor's website. The main reason why your Outlook not responding when sending email is that your data file has been corrupted. You can use the steps to repair by using ScanPST.exe (It’s the built-in Inbox Repair Tool). To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes.
A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows.
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. Your user profile is a collection of settings that let you customize the computer appearance and performance.
If you've successfully sent and received email from classic Outlook Fix Outlook troubleshooting hub before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook.
Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites Fix Outlook troubleshooting hub list by right clicking the folder and selecting Remove from Favorites. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.
If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. Close and reopen Chrome and launch Outlook's website to see if the loading issue has been resolved. To see if you have a pending update, open Chrome and look at the three vertical dots icon in the top-right of the browser.