There are few things that can happen to Outlook on the client side. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.
Additional Resources
There you can see possible Office 365 issues, and advice on how you can resolve them. This tool is a standalone application, you can install on your computer. It runs multiple tests in terms of configuring and solving any potential problem. When it can’t do that, the program will advise you on how to deal with it, providing links containing instructions. If you try to enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account. To avoid data loss when using cloud applications, perform Office 365 data backup.
Email and Synchronization Issues
If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again.
Microsoft Office 365 Activation Issues
- Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should.
- If not, the password reset page provides you with a possibility to contact your administrator.
- You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive.
- The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365.
- If you try to enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.
- Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications.
- Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
Once a connection is established Guide to fixing Outlook issues to Microsoft licensing servers, the license is renewed. When we are working with third-party software we might encounter some problems – it’s obvious and normal. Office 365 is currently the most popular SaaS (Software-as-a-Service) platform for productivity but even with its scale some Office 365 issues might occur. Those mentioned in this article are only the tip of the iceberg and related to software itself.
Skype for Business
Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated.
Conclusion on Office 365 issues
When you want to continue the work you did on the desktop, and the file is available there. Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should. It is a sign that this other device isn’t connected to the OneDrive correctly, or a simpler problem, isn’t connected to the internet.
What to do if Office 365 is not working?
Advantages of Having an Office 365 Suite
Most of the time, you may see an alert that says "It looks like you’re on slow connection" or you notice that the installation client suddenly hangs and closes. Microsoft 365 provides online services and server products for your business with solutions for small to enterprise scale. This page provides guidance for troubleshooting issues with these products and services. When you encounter Office 365 issues with Outlook online, this app turns out almost completely useless.
Get a free trial to explore all the solution’s data protection capabilities. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. An internet connection is not available or a firewall is blocking network connections.