Microsoft will attempt to verify your account via email or text. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems.
Click here to see what products are included in Office for home or Office for business.
The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side. If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office 2016 offline installer and select the Office for business tab.
Microsoft 365 activation troubleshooter
Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. If you're looking for steps describing how to install Office on a Mac, see Install Office on your PC or Mac. Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure. For more information, see Deactivate Office 365 if you see a "limit reached" error. If you can't find Access on your computer even though its included with your Office 365 subscription, try the following in the order listed.
Checking Office 365 Service Health
One of the features of Office 365 is that users can work on their current Word or PowerPoint projects either on their mobile device or computer. As long as you’re working with your account logged in, the application should automatically save your progress on OneDrive and sync it to your device. However, errors can happen when the device is currently offline or not connected to a network. When you install Office it's automatically linked to your Office 365 plan.
Why is Microsoft 365 not working?
Excel check troubleshooter
As passwords are FixTechGuide troubleshooting blog sensitive to small changes, you shouldn’t copy your passwords from anywhere (like textfiles, skype’s conversations), instead try to enter it manually. To comply with the Transparency in Coverage Rule, click here to view our health plan's machine-readable files containing negotiated rates and historical payments. When this error pops up while you’re trying to save or upload a file, it usually means that you have used up the storage limit included in the Office 365 subscription.
- If the Install button is grayed out, your Office 365 subscription might have expired.
- If the file is not present here, you can manually upload it from the source device to OneDrive to make it appear on other devices.
- Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.
- From Outlook desynchronisation to problems with OneDrive connection.
- If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background.
Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. To uninstall the 32-bit version use this troubleshooter to uninstall Office. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. If you try to enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.
Download and installation issues on a Mac
Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues. Microsoft 365 offers the most reliable solutions for improving team productivity, storage, and communication. But it doesn’t mean it’s impossible for some Office 365 issues to occur. The important thing here to remember is that not all problems are caused by bugs or inappropriate coding on the vendor site.