
Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe. Follow the steps below to disable Outlook’s compatibility mode.

Create a New Outlook Profile
How to clear Outlook profile cache?
You can follow the steps below to reset, but before starting, ensure that Outlook is not open. I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory.
Method 9: Disable antivirus temporarily
The same applies to the situation whenever Outlook stuck on loading profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues. So, make sure you turn off the hardware acceleration option in Outlook. Follow the steps below to reset the navigation panel and fix the loading profile issue.
Outlook Stuck on Loading Profile – Issue Fixed Manuallly

Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes. A free demo version of the software is available to download. You just need to install the software and you are all good to run the software.
Method 5: End Office-related processes in Task Manager
With the demo version itself, you can recover and see the recovered data. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start.
- Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue.
- The tool is efficient and saves a lot of time for the user.
- Sometimes, Outlook might not work if other Office-related processes are still running.
- Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
- A vast community of Microsoft Office365 users that are working together to support the product and others.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). To work around the issue, you will need to end all Office processes that are running and disable the presence features. Restart the Outlook application and check if the issue persists.

Remember to re-enable your antivirus
Outlook calendar sync fix once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothly. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.