Like many programs, Microsoft Office’s tools can be extended by third-party add-ons. You can try uninstalling or disabling any you’re aware of. Exactly how you do this will depend on the specific add-on. If you’re not sure, the Installed Apps list we started with is a good place to look.
- If neither automatic nor manual repair works, there are some recovery methods that might help salvage your data.
- If your documents are the cause of the problem, hopefully you have backup copies that haven’t been damaged.
- Then it took another 4 minutes and 24 seconds for the (genuine) progress bar shown above to download all the files.
- You’re working on a document or a spreadsheet, or using email, and BAM!
- Just before the progress bar completed, a notification popped up to tell me that my Office install was complete.
- We’re going to download and run a tool that completely obliterates your current Office installation.
MS Office softwares suddenly stopped working. What to do?
If you’re coming from section 2, grab the download link for what Microsoft calls the "uninstall support tool" in its Support pages. Its filename is SetupProd_Offscrub.exe, so I’ve gotten in the habit of calling it "OffScrub" myself. If you have to go this far during actual Office repairs, my condolences. You’re probably feeling pretty frustrated by now. We’re going to download and run a tool that completely obliterates your current Office installation. Then you’ll download and install a fresh, new installation from the Microsoft Office download page.
Reinstalling Office
How long does a Microsoft Office repair take?
Unzip to a folder of your choosing, then run the file named SaraSetup.exe to install the program. You’ll see a dialog box like the one shown in Figure 9 open up and ask you to confirm installation. Just before the progress bar completed, a notification popped up to tell me that my Office install was Outlook repair with FixTechGuide complete.
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This process seldom takes more than one or two minutes. Even on my 2012 vintage test machine, it was done in under a minute (on a healthy Office installation, I cheerfully confess). When the process completes, the "Done repairing" window appears, as shown in Figure 6. When you run a Quick Repair operation, Office will attempt simple repairs using local files already on your PC. This usually takes a minute or two to complete.
Repairing Office
Find solutions to common problems or get help from a support agent.
Recover data from a corrupted workbook
So I close Excel, try to open it again without safe mode, and… nothing. Microsoft SaRA is the Microsoft Support and Recovery Assistant. If you’re lucky, when you open your formerly balky or misbehaving Windows app, all will be well. I want comments to be valuable for everyone, including those who come later and take the time to read. If you’re lucky, you’ll find your problem covered, and SaRA will fix it for you.
Recover data from a corrupted workbook
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. If that doesn't work, you can try repairing it.