Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES Lace Mesh Christmas Xmas Dress Elegant Women Long Sleeve V Neck Dress Party Formal High Waist Lace Maxi Dresses 43.62 USD Buy Now You Might Also Like: midi sundresses for women cute summer dresses casual summer dresses pink dresses for women dresses mini bodycon Customer Reviews Warning: Denied Service 50 Mins Before Closing Because Staff Was 'Tired' ???? I feel compelled to share my absolutely terrible shopping experience as a warning to others. I wasted time and effort only to be turned away from basic service. The entire encounter left me questioning the company’s commitment to its customers. My frustration peaked because I arrived at 6:10 PM, well before the 7 PM closing time listed on Google Maps and on their store sign. I came specifically to try on a dress, an expensive one — and was told by Gloria, with a smile, that I couldn’t use the fitting room because they were "short-staffed" and "tired." There was no sign, no update online, and no attempt to accommodate me despite having 50 minutes left until closing. I left work early to make it here, and instead of assistance, I got excuses. If you’re going to close early or deny basic service, update your hours or don’t pretend to be customer-focused. This refusal of service was extremely disappointing, and why I immediately contacted customer service demanding accountability. Customer: I am deeply upset and frankly insulted. I rushed over before closing time and was told I couldn't even use a fitting room 50 minutes before the store locked up, because staff was "tired." That is completely unprofessional
>CS Rep: I am so sorry to hear this, and I want to sincerely apologize for the inexcusable experience you had in our store. Turning away a customer so far ahead of closing is absolutely unacceptable and does not reflect our standards
>Customer: Apologies don't fix the wasted trip or the fact that I couldn't try on the expensive dress I intended to purchase. How are you going to ensure I get the opportunity to shop without being arbitrarily denied service
>CS Rep: I completely understand your frustration. We want to regain your trust. I can arrange for a private, dedicated appointment for you tomorrow with a senior stylist to ensure immediate access to a fitting room. We will also honor a 15% discount on the dress you planned to purchase as compensation for your inconvenience
>Customer: A private appointment is the least I expect. Please confirm the details for tomorrow morning
>CS Rep: I will send the booking confirmation to your email right now, and we look forward to ensuring your next visit is excellent. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. The Redemption Arc: Switching to the company Restored My Faith in Shopping! ????✨ That magical feeling I described? It truly starts with the right attire. If you’ve been searching for that one piece that combines festive charm with undeniable sophistication for your holiday calendar, the search ends now. This stunning piece is the key to effortless elegance. If you have any sort of questions relating to where and ways to use GraceQueens Skirts, you could call us at our site. Don't just take my word for it; discover the details of this perfect Elegant Lace Maxi Dress and prepare to be the best-dressed guest at every formal occasion this season. I am still livid thinking about my last in-store shopping attempt. I left work early, rushed across town, only to be denied a simple fitting room 50 minutes before closing because the staff claimed they were "tired" ????. The refusal of service, after wasting my entire evening on an expensive purchase, was insulting and utterly unprofessional. It made me question ever trying to buy clothes offline again ????. After that disastrous experience, I decided I needed reliable service and transparency. I heard positive things about , and I thought, maybe an established online retailer would value my time more than a negligent brick-and-mortar store did ????. I saw a review that really resonated, which convinced me to shop here: "Love this brand! Their customer service team has gone above and beyond to ensure I could get my dress in time for a specific event, and they've been incredibly understanding throughout my return process too. I literally never write reviews, but I've never experienced such great communication from a the company service team." My decision to try the company was completely validated. The ordering process was seamless, and the dress quality is truly fantastic—worlds better than the cheap fast fashion I usually find online. They really focus on ensuring customers find the perfect fit, whether you are looking at their incredible collection of formal wear or browsing their stunning selection of midi dress
/>. The value for the money is exceptional, and their attention to detail makes shopping a pleasure, not a chore. I finally feel appreciated as a customer ????✨. © 2025 the company. All Rights Reserv
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