I had a terrible online shopping experience, and I feel compelled to share my story as a serious warning to prospective customers. My encounter confirmed the worst things I’ve read about this company—I truly believe,
"PLEASE PEOPLE look at ALLLLLLL negative reviews!!!!!! I’m trying to save you from losing money, time, and patience. These women running this business are true scammers seriously."
I was told to send extra money via Zelle to get my order faster, but that was just a lie, and they pocketed the funds. To make matters worse, the item I received was completely useless:
"the photos they have posted on social media ARE NOT THE SAME DRESSES THEY SEND YOU!!!!!!!! They are totally different."
I needed immediate answers about my money and the mismatched clothing, which is why I felt compelled to contact customer service.
Customer: I need to know where the extra $50 I paid via Zelle for "expedited shipping" went, and why I received a dress that looks absolutely nothing like the photo I ordered online.
CS Rep: I sincerely apologize for this distressing experience. That sounds like an unacceptable situation, and I am very sorry you were misled. Can you please provide your order number so I can investigate both the fund transfer and the dress discrepancy?
If you enjoyed this information and you would certainly such as to obtain more facts concerning long blazer coat women kindly browse through our own web site. Customer: The order number is WX-449. I want that separate expedited payment refunded immediately. Furthermore, I expect a prepaid shipping label for this incorrect dress because I refuse to pay to return an item that wasn't what I actually purchased.
CS Rep: I understand your frustration entirely. I have processed a full refund for that expedited shipping fee, which should hit your account within 3–5 business days. Regarding the return, I will generate and email a prepaid return label right now. We are taking your claim about misleading photos very seriously
>Customer: Thank you. I expect confirmation emails for the shipping refund and the return label within the next hour, or I will be escalating this further
>The reason I left this review on the website is to hopefully prevent others from falling into the same trap
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