Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES Summer Dress 2022 Women Sexy Deep V-Neck Black Flower Print Dresses Hem Folds Bohemian Style Belt Mini Ruffle Beach Dress 25.29 USD Buy Now You Might Also Like: blue dresses for women midi dresses for women maxi dresses black maxi dresses sundresses with sleeves Customer Reviews Rigid 14-Day Policy is a SCAM! They Refused to Extend Return for Unworn Item ???? I recently tried shopping with this company online, and I need to warn everyone about their rigid return policy. My experience was truly terrible and frustrating. I bought a dress online but I didn’t receive my dress in time to return it because I was out of town. When I finally contacted them, I was met with frustrating inflexibility. I fully explained that even though the dress is brand new they couldn’t extend the return date as a courtesy. What a scam. I felt compelled to leave this review and engage with customer service because their lack of flexibility is predatory, and I lost money on an unworn item due to an arbitrary deadline. Customer: I am extremely upset that you won't accept my return. I purchased this dress online, and I was traveling when it arrived, meaning I literally didn't receive it in time to meet your deadline.
CS Rep: I understand your frustration completely. I see here that the return window closed three days ago. Unfortunately, as per our documented policy, we must adhere strictly to the 14-day limit from the delivery date for a full refund.
Customer: But the dress is brand new! I explicitly told you I was out of town. You’re telling me that even though the dress is brand new they couldn’t extend the return date as a courtesy? That feels like a total scam.
CS Rep: I sincerely apologize that we cannot process a monetary refund in this situation. The system is locked once the window passes. However, as a goodwill gesture, I can process a one-time exception for store credit if you mail the item back today?
Customer: Store credit doesn't help me; I don't want to shop here again after this terrible experience. I just wanted fairness for an unworn item. This is incredibly poor customer service.
CS Rep: I genuinely regret that we cannot meet your request for a full refund extension. We are bound by the strict policy timeline. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. From Scam to Satisfaction: the company Restored My Faith in Online Shopping! ????✨ The compliments I received were nonstop, and honestly, I felt incredible! If you liked this short article and you would like to receive additional facts concerning GraceQueens Elegant Wear kindly check out our page. If you’ve ever wanted that perfect piece that effortlessly transitions from a sunny brunch to a sunset beach walk while maximizing your confidence, this is it. The deep V-neck and flirty ruffles make it universally flattering. Stop wishing for the perfect summer outfit and discover the secret to my look: the stunning Sexy Bohemian Mini Dres
>. Get ready to turn heads! I am still furious about my last online shopping disaster ????. I bought a dress, but because I was traveling when it arrived, I didn't receive it in time to meet the strict 14-day return deadline. When I contacted customer service, they refused to extend the date, even though the dress was brand new and unworn. Losing money on an item due to their frustrating inflexibility felt like a total scam. What terrible customer service! ???? After that experience, I was incredibly hesitant to try buying clothing online again. But I desperately needed a new wardrobe for an upcoming trip, so I decided to give a try, hoping they valued their customers more than the previous retailer ????. My experience with the company was a breath of fresh air! The customer service was absolutely outstanding. In fact, one review I saw perfectly captured the dedication: "De’Asia was the best! Helped me legit for 2.5 hours!" That high level of attention is exactly what I received. The ordering process was smooth, and the quality of the dress was fantastic—much better than I expected for the price. I was specifically browsing for elegant summer wear, and their massive selection of midi dresses is stunning! Everything arrived quickly, and I genuinely felt valued as a customer. the company truly understands how to deliver a great retail experience. Highly recommend! ????✨ © 2025 the company. All Rights Reserve
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