Office 365 Issues And How To Fix Them

They are not merely inconvenient and slow down work but can also lead to critical data loss. The good news is that the majority of problems can easily be solved on the client’s side. Abacus Managed IT Services is a leading provider of security, maintenance, and integration of IT systems and security plans for different institutions. Let our expert engineers and support staff guide you in securing and preparing your business operations. You can navigate to Sign in - Microsoft OneDrive (live.com) and sign in with your Microsoft account to check OneDrive online.

I get a "Stop, you should wait to install Office 2016" error

Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool.

Manage licenses

Although the messages are hard to understand, there are often solutions. If Office still won't install, check that your computer meets the system requirements to install Office. For example, you can't install Office on computers running Windows XP or Windows Vista. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite.

• Make sure that you have entered the correct Office 365 username and password.
• When this problem occurs, it usually means that you don’t have permission to open and edit the file.
• If the file is not present here, you can manually upload it from the source device to OneDrive to make it appear on other devices.
• This could happen because of a delay between your initial sign in and Office 365 for business setting up your environment.
• Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services.
• If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.

Common questions

See Use the Office 2016 offline installer and select the Office for business tab. These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. When you install Office it's automatically linked to your Office 365 plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office.

Mac activation issues

For more information, see Deactivate Office 365 if you see a "limit reached" error. If you can't find Access on your computer even though its included with your Office 365 subscription, try the following in the order listed. If you're still having trouble installing Office, see Contact Office Support. To check what the latest update is, see Update history for Office for Mac. If you're not sure which operating system you have, see Which Windows operating system am I running? If you're not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016.





Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed.



Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook. To repair your email account, navigate to File, Account Settings, Account Settings. In the Email tab, click on your account and choose Step-by-step Office troubleshooting repair if the option is available.