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Reset Microsoft 365 login credentials

For your protection, we will ask you to confirm the verification details you select. If you cannot get a code, read Troubleshooting verification code issues. Your Microsoft 365 password has now been successfully reset, and you can proceed to sign in with your new password. The sign in location for Office 365 Germany is, portal.office.de. You can only do this if your admin has given you permission to update your password in Microsoft 365.

What if I forgot my work or school account name?



  • Update the password on your mobile phone and desktop email program to match the new password for your account.
  • You may want to change your password for security reasons, or you may have forgotten your password and you want to reset it.
  • However, it is essential to note that these are two separate accounts, and changes made to one password do not automatically apply to the other.
  • Moreover, NordPass will autofill login details for you, which means that you’ll no longer have to manually type out your usernames and passwords.
  • Contact your admin who can retrieve the username and reset the password for your work or school account.
  • If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time).
  • If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next.


To learn more, see About admin roles in the Microsoft 365 admin center. The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. By using NordPass to manage your Microsoft 365 password and other account credentials, you can improve your online security and minimize the risk of unauthorized access to your accounts.

Reset Microsoft 365 login credentials

Reset or change your password



Reset Microsoft 365 login credentials

To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users in a secure manner. This article is for people who set password expiration policy for a business, school, or nonprofit.



Change your Microsoft account password



How do I find my Microsoft 365 login and password?



Because NordPass offers desktop and mobile apps, as well as a browser extension, and syncs everything between them, you will always have access to your passwords and other sensitive data whenever there’s a need. Moreover, NordPass will autofill login details for you, which means that you’ll no longer have to manually type out your usernames and passwords. With NordPass, you can create complex, unique passwords for each of your accounts, with just a few clicks, thanks to the built-in Password Generator. You also — obviously — get a single secure place to store your passwords as Microsoft 365 account recovery help well as other sensitive information such as credit card numbers, personal information, secure notes, and even passkeys. If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next.

Sign in with a personal account instead of a work or school account



If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). When a user requests a new password, you receive a password reset request in email. Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization.
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