Troubleshooting Common Issues In Microsoft Office

To do this simply uninstall the office program from your computer from the "Add/Remove Programs" section of your Control Panel and reinstall the suite from portal.office.com. Learn how in "Account Notice" appears in Office after switching Office 365 plans. If using a mobile device such as a cell phone or tablet, close out of the application completely. This will refresh the library and if the file is on OneDrive it should now appear.

Issues with Formatting or Styles (Word)

Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. To resolve, first make sure you installed the latest Office update. If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days. Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates.

• Its suite of useful applications and cloud-based services provides an all-in-one tool that streamlines communication and processes in a business.
• If you have a disorganized folder or keep too many files, it’s easy to make the mistake of deleting the wrong file and sending it to the recycle bin.
• If none of the above resolve the problem, there are a few other troubleshooting tactics you can try.
• After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.
• See Uninstall Office for Mac for instructions on uninstalling the Office apps.
• So we compiled a short list of 5 common issues users experience in Microsoft Office 365 and how to resolve them.

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These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. When you install Office it's automatically linked to your Office 365 plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office.

Common Office 365 Issues and Their Troubleshooting Solutions

Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. Check POP3 and SMTP settings for connecting Microsoft 365 support to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If the "Enter Password" window is still open, select "Forgot password? Microsoft will attempt to verify your account via email or text.

Click here to see what products are included in Office for home or Office for business.

Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again. This time, after you right-click your Office version in Programs and Features and select Change from the pop-up menu, select the Online Repair option instead and then click Repair. If you have any Office applications open, you’ll be asked to close them before the repairs can complete. This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion). Once you’ve clicked Change, you may see a User Account Control window asking for permission to run the repair program.



When you install Office 2016, all the applications that came with your particular Office product are installed at the same time. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks.