So it is not a full server crash or a firewall misconfiguration. It is not something we can fix on the Customer Side. Xfinity uses a backend similar to what I use to work with personally 10 years ago, so I have a general idea of it. I did stop getting outlook mail around late afternoon early evening yesterday. If your Android email app isn't working, it might be due to an internet connection issue or a password problem. Luckily, these issues are generally easy to fix, even if the cause isn't always clear.
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Why has email stopped syncing to my iPhone?
If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website. The following steps will work on all Android devices with an email app. Depending on the app and device you're using, the process may vary slightly, but these steps should help resolve your Microsoft 365 login troubleshooting issue.
Check Mail Fetch and Notification settings
To fix temporary sync issues, restart your phone or tablet. For restart instructions, get help from your device manufacturer. I do not see IMAP FOLDERS when I right click on the Inbox, and I do have it set to IMAP in the server settings. With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
- Depending on the app and device you're using, the process may vary slightly, but these steps should help resolve your issue.
- The following steps will work on all Android devices with an email app.
- If the website doesn't load or you can't connect, learn how you can fix internet connection problems.
- Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.
- If you can’t receive email in the Mail app on your iPhone or iPad, there are a few things you can try.
- For restart instructions, get help from your device manufacturer.
- Create your account and connect with a world of communities.
Check your email address and password
Create your account and connect with a world of communities. If these steps don't work, contact your email service provider for more information. If you can’t receive email in the Mail app on your iPhone or iPad, there are a few things you can try.
Try these next steps:
To test your connection, open a website in a browser, such as Chrome. If the website doesn't load or you can't connect, learn how you can fix internet connection problems.