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Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.
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Furthermore, when calendar invites are accepted using the Outlook client, they disappear from All Mail and go into the Trash folder, but when using WebMail, they remain in the Inbox. I have seen this disparity for years across different Outlook client versions and Windows versions. I also posted on Outlook Login Issues Troubleshooting the Gmail subreddit about a year ago.
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Maybe some encoding behavior or just a different linefeed or something that has changed over the Office 365 Sync Errors Fix years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.
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I have all desktop alerts turned off I prefer it this way I don't need all of that. I just want to be able to look and see new message. Even if I have an account with zero message I need to click to see the new ones there are no numbers appear. I am also running QuickFolders and its the same nothing shows up on those tabs until i physically click on them. Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder. I right click a folder and Properties and it take me to attached windows.
My accounts in Mail app stopped to sync post update
After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail). I can only recive mails but when I delete mails on macbook they are not deleted on iphone. During the initial startup of Outlook, it will send and receive and get new FixTechGuide Office 365 troubleshooting mail. But if I leave my email open with the inbox selected, it will not populate any new mail items. In this article, I have explained various ways to solve IMAP folders are not syncing.
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- I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.
- Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app.
- Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...
- Maybe some encoding behavior or just a different linefeed or something that has changed over the years...
- When you are dealing with any problem, it is important to understand the reasons behind the issues.
- I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same.
I did see a response from a MS person that said it was working as intended, that it wouldn’t refresh the folder until it was selected. Although that seems like a load of BS, but could just be a con to try to migrate people to exchange at a higher cost. I know that sometimes when doing it, it can take a moment for the rest of the folders to kick back in. Also then you can’t make folders under the Inbox folder, you have to make it in a different folder and drag it out. Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media.
If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy. Suspect some Apple Dev's have been lazy with some code in IOS18's mail.app and its causing the issue. Decided to just try completely removing my Gmail account, the one that wasn’t syncing with the Mail App after the iOS 18 update. I know this is not very helpful, but we ran into exactly the same issues as you with one of our clients using Outlook 2010/Win7 and Godaddy’s IMAP mail and never truly figured it out.
These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay.